Solutions

TELUS Resource Tracker


TELUS Resource Tracker is a complete handset based tracking solution available on most iDEN and PCS based mobile phones that will enable you to:

TELUS Resource Tracker for PCS based phones

PCS based phones do not require any special software installation on the mobile phone to work with the TELUS Tracking and Dispatch solution. The TELUS Resources Tracker feature simply needs to be added to your TELUS account. Please contact your TELUS account representative for more information.

When the TELUS Resource Tracker feature is enabled for your PCS based phones the TELUS Tracking and Dispatch Solution will automatically track the location of your phone every 15 minutes. The location information is presented in the TELUS Tracking and Dispatch software.

TELUS Resource Tracker for iDEN based phones

iDEN based phones do require a special software installation on the mobile phone to work with the TELUS Tracking and Dispatch solution. In addition to the TELUS Resources Tracker feature being added to your TELUS account you will also need to install the TELUS Resource Tracker Java application on your iDEN phone.

Download the TELUS Resource Tracker (FC-GPS) installation manual for Motorola iDEN phones.

If you cannot download the TELUS Resource Tracker Java software Over-The-Air (OTA) then you can manually install the software using the appropriate link below:

For Motorola iDEN phones

For BlackBerry iDEN phone

For more information regarding installation of your TELUS Resource Tracker solution please call 1-877-709-9130 or email trackingsupport@telus.com.

 

Billing Inquiries
Please contact TELUS Client Care at 1-866-558-2273 for all billing inquiries. Alternatively, you can reach TELUS by dialing *611 from your TELUS mobile phone.

 

Support and Training
Please call 1-877-709-9130 or email for any question or concern.